FAQ

WHAT IS EASTSIDE HYPE?

Eastside Hype is a Salt Lake City based boutique that focuses on popular streetwear brands, high fashion, and authentic sneakers. We have a passion for the sneaker culture and want to take SLC's streetwear culture to a whole different level. Our storefront has been open for just over 1 year.

ARE YOUR SNEAKERS AUTHENTIC?

Yes, not only are we passionate about this ourselves, we understand how building trust as a reputable shop, and brand is extremely important. We only buy shoes from reputable sources that have all there shoes verified authentic. If they have not been verified authentic we have the authenticity checked, and always double check if any questions are ever raised, before putting it out on the floor, or on our page. If you have any questions regarding the authenticity of a pair of shoes, we would be happy to help you and if there's any questions regarding something we have, including more pictures or information. please don't hesitate to call.

HOW LONG WILL MY ORDER TAKE TO GET TO ME?

Fortunately, all of our orders and sales happen at our Salt Lake City location, so its always easy and efficient. We will process your order the next day, same day if we can get it early enough, and ship it out within 1-3 business days. We have seen most of the packages get a small delay of about 1 day due to COVID-19. thats out of our control. t f shoes, or any clothing, as long as its returned in the same condition, DS, tags attached ect, We are happy to exchange what ever item you purchased for something that you'll be happy with!

DO YOU GUYS DO SPECIAL ORDERS OR FOR SNEAKERS?

If there is a specific shoe you are after you can always email us, or call the store and we will do our best to get you what you want, through our own sources, or other shops we have worked with over the years. We do take Pre-orders for new releases. Full payment for the shoe is due the Wednesday before the sneaker drop. Your size request IS guaranteed. PRE ORDERS ARE ALWAYS AT A LOWER COST. We will ship you your pair, or you may pick them up if you are local.